Frequently Asked Questions
How can I create an account on Artville Co?
To create an account, click on the “Sign Up” Icon at the top of our website and follow the prompts.
How can I reset my password?
If you forget your password, click on “Forgot Password” and follow the instructions to reset it.
How does shipping work?
We partner with reliable shipping providers to ensure timely delivery of artworks. Shipping costs are calculated based on the artwork’s size, weight, and destination. You will receive tracking information once your order is shipped.
What forms of payment do you accept?
We accept major credit cards, PayPal, and bank transfers. For more details, please contact our support team.
Can I return or exchange an artwork?
Yes, you can return or exchange an artwork within a specified timeframe. Please refer to our full return policy for details.
What is Artville Co's mission?
Our mission is to celebrate African creativity by connecting people with African art and culture through our online marketplace.
How do I contact Artville Co?
For general inquiries or questions about artworks, contact info@theartville.co.
Can I sell my artwork on Artville Co?
Yes, we welcome emerging and established artists. Please contact info@theartville.co for more information.